Privacy Policy for Aria Real Estate Agent Mobile App

Effective Date: 20 Sep 2024

At Aria Real Estate Agent (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our mobile application (“App”) and services. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
When you use our App, we may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Location data (when necessary for app functionality)
• Contact preferences
• Professional information (e.g., real estate license, agent or broker details)

1.2 Non-Personal Information
We may collect non-personal information that does not directly identify you, such as:

• Device information (e.g., device type, operating system, and app version)
• Usage data (e.g., pages visited, time spent on the app, and user interactions)
• IP address
• Cookies and similar technologies (to improve app functionality and performance)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services
We use your personal information to provide and improve the services offered through the App, including:

• Connecting you with real estate agents and brokers
• Facilitating communication between users and agents/brokers
• Personalizing your experience on the App

2.2 Communication
We may use your contact information to send you notifications, updates, or service-related communications. You may also receive promotional emails or messages if you have opted in for such communication. You can opt out of promotional messages at any time.

2.3 Analytics and Improvements
We use non-personal information for analytics purposes to better understand how users interact with the App and to improve our services, features, and overall user experience.

2.4 Legal Compliance and Protection
We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, privacy, safety, or property of Aria Real Estate Agent, its users, or the public.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Real Estate Agents and Brokers
When you use the App to connect with agents or brokers, we may share relevant personal information (e.g., your name and contact details) with them to facilitate communication and services.

3.2 Service Providers
We may share your information with third-party service providers who assist us in operating the App, conducting business, or providing services (e.g., hosting, analytics, or customer support). These service providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than assisting us.

3.3 Legal Requirements
We may disclose your information if required by law, subpoena, or legal process, or if we believe that such disclosure is necessary to comply with legal obligations or to protect the rights, safety, or property of Aria Real Estate Agent, its users, or others.

3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to this Privacy Policy.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.

5. Data Retention

We will retain your personal information for as long as necessary to provide the services you request, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain non-personal information for internal analysis purposes.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access and Update
You can access and update your personal information directly within the App or by contacting us at [insert contact email]. You are responsible for ensuring that your personal information is accurate and up-to-date.

6.2 Deletion
You have the right to request the deletion of your personal information, subject to certain legal obligations. To request deletion, please contact us at [insert contact email].

6.3 Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails or notifications by following the unsubscribe instructions in the emails or contacting us at [insert contact email].

7. Children’s Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information promptly.

8. Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party platforms. We encourage you to review the privacy policies of those platforms before providing them with your personal information. We are not responsible for the content or practices of third-party websites or services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted within the App and will be effective immediately upon posting. Your continued use of the App after any changes constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [Insert contact email]
• Address: [Insert mailing address]